Privacy Policy

Lightning Truck Wash LLC (“Lightning Truck Wash,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit www.lightningtruckwash.com, submit a form, use our website chat, contact us, or interact with our advertising.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you contact Lightning Truck Wash, request information, ask for an estimate, submit a website form, use our website chat, call us, email us, or otherwise communicate with us.

This information may include:

First and last name
Email address
Phone number
Business or company name
Service location
Vehicle, semi truck, trailer, fleet, RV, heavy equipment, or property information
Information related to a quote or service request
Messages submitted through our website
Information you voluntarily provide when contacting us

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or search engine
Pages viewed
Time spent on the website
Website interactions
Advertising or cookie identifiers
General website usage information

How We Use Your Information

We may use information collected through our website to:

Respond to questions and service inquiries
Provide estimates or quotes
Schedule or provide services
Communicate with customers
Follow up regarding requested services
Maintain business records
Improve our website and customer experience
Understand how visitors use our website
Measure the effectiveness of our advertising
Improve our marketing efforts
Detect or prevent misuse, fraud, or security issues
Comply with applicable legal requirements

Submitting an inquiry through our website does not automatically enroll you in unrelated promotional emails or text-message marketing.

Website Forms

Our website may include contact forms or other forms that allow visitors to request information or contact Lightning Truck Wash.

When you submit a form, we may collect the information entered into that form and use it to respond to your inquiry, provide information about our services, prepare a quote, or communicate with you regarding your request.

Please do not submit highly sensitive personal information through our general contact forms.

Wix Website Hosting

Our website is built and hosted using services provided by Wix.com.

Wix may process certain information on our behalf in order to host and operate the website. This may include website activity, technical information, cookies, form submissions, chat messages, IP addresses, and other information necessary to provide website-related services.

Information processed by Wix is also subject to Wix's own privacy practices and policies.

Wix Chat and Website Messaging

Lightning Truck Wash may use Wix Chat, Wix Inbox, or similar website messaging tools.

If you send us a message through the website chat feature, your message and any contact information you provide may be stored within Wix systems so that we can review and respond to your inquiry.

We may use that information to communicate with you regarding services, quotes, scheduling, or other questions you submit.

Google Analytics

Lightning Truck Wash uses or may use Google Analytics 4 (GA4) to understand how visitors find and use our website.

Google Analytics may collect information such as:

Pages visited
Website interactions
Approximate location
Device type
Browser information
Traffic source
Session activity
General website usage information

Google Analytics uses cookies and similar technologies to help measure website activity.

We use this information to understand website performance, improve our website, evaluate marketing efforts, and improve our services.

Google processes certain information according to its own privacy policies and terms.

Google Ads

Lightning Truck Wash uses or may use Google Ads to advertise our services.

Google Ads may use cookies, advertising identifiers, and similar technologies to help measure the performance of advertisements and understand whether an advertisement resulted in actions such as:

Visiting our website
Submitting a contact form
Calling Lightning Truck Wash
Requesting information
Engaging with our website

We may use Google Ads conversion tracking to better understand which advertising campaigns generate customer inquiries.

Google may process certain advertising and analytics information according to its own privacy practices.

Advertising and Remarketing

Lightning Truck Wash may use advertising tools that help us reach people who have previously visited our website or interacted with our advertising.

These technologies may use cookies, device identifiers, or similar technologies to measure advertising performance or deliver relevant advertisements.

Some privacy laws may define certain types of advertising-related data use as “sharing” or targeted advertising even when personal information is not sold for money.

We do not sell personal information for monetary payment.

Cookies and Similar Technologies

Our website and third-party service providers may use cookies and similar technologies.

Cookies are small files placed on your browser or device that can help websites function properly and provide information about how visitors interact with them.

Cookies may be used for:

Essential website functionality
Security
Website preferences
Analytics
Website performance
Advertising
Conversion measurement
Marketing attribution

Where applicable, visitors may be given choices regarding non-essential cookies through a cookie consent banner.

You may also be able to block, restrict, or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Phone Calls, Emails and Other Communications

If you contact Lightning Truck Wash by phone, email, website form, chat, social media, or another communication method, we may keep records of those communications as reasonably necessary to:

Respond to your request
Provide services
Prepare estimates
Schedule appointments
Follow up with customers
Maintain business records
Resolve disputes

If you provide your phone number or email address while requesting service, we may use that information to communicate with you about your request or existing customer relationship.

Social Media and Third-Party Websites

Our website may contain links to social media platforms, business directories, review platforms, or other third-party websites.

These may include services such as Google, Facebook, Instagram, or other platforms.

When you visit or interact with a third-party website, that company's privacy policy and terms apply.

Lightning Truck Wash is not responsible for the privacy practices of websites or services that we do not control.

How We Share Information

We may share information with trusted companies that help us operate our business or website when reasonably necessary.

These may include:

Website hosting providers
Analytics providers
Advertising platforms
Email providers
Communication services
Scheduling or customer-management systems
Technology providers
Professional service providers

We may also disclose information when reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful government requests
Protect the rights or property of Lightning Truck Wash
Protect customers or other individuals
Investigate fraud, abuse, or security concerns

How Long We Keep Information

We may retain customer inquiries, communications, estimates, service information, website submissions, and other business records for as long as reasonably necessary for the purpose for which the information was collected.

Information may also be retained when reasonably necessary for:

Business recordkeeping
Accounting
Customer service
Legal compliance
Fraud prevention
Dispute resolution

Different types of information may be retained for different periods of time.

Data Security

Lightning Truck Wash takes reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, internet transmission, email system, or electronic storage system can be guaranteed to be completely secure.

Visitors should avoid submitting highly sensitive information through general website forms, email, or chat.

Children's Privacy

Our website and services are intended for adults seeking truck washing, fleet washing, trailer washing, RV washing, heavy equipment washing, pressure washing, and related services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child under 13 was collected unintentionally, we may take reasonable steps to delete it.

Your Privacy Choices

You may contact Lightning Truck Wash if you would like to:

Ask what information you have provided to us
Correct inaccurate information
Request deletion of certain information
Ask questions about how your information is used

Some information may need to be retained when reasonably necessary for legal, accounting, security, fraud-prevention, or legitimate business purposes.

You may also adjust cookie settings through our website's consent tools, where available, or through your browser settings.

Colorado Residents

Lightning Truck Wash is a Colorado-based business.

Colorado residents may have certain privacy rights under applicable state law depending on the circumstances and whether applicable legal thresholds and requirements apply.

If you would like to submit a privacy-related request, please contact us using the information below. We will review requests and respond as required by applicable law.

Changes to This Privacy Policy

Lightning Truck Wash may update this Privacy Policy from time to time.

Changes may be made to reflect updates to:

Our website
Services
Technology
Advertising practices
Analytics tools
Business operations
Legal or regulatory requirements

When this Privacy Policy is updated, the revised version will be posted on this page with a new Last Updated date.

Contact Lightning Truck Wash

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lightning Truck Wash
Grand Junction / Fruita, Colorado

Email: joe@lightningtruckwash.com
Phone: 970-210-8947
Website: www.lightningtruckwash.com